Payment Terms and Conditions & Refund Policy
Acceptance of Terms
By availing the online payment services for Vastuvit™, you agree to accept and comply with these payment terms and conditions and refund policy.
Definitions
Charge Back: Refers to approved and settled credit card or net banking purchase transactions which are at any time refused, debited, or charged back to the merchant account (including similar debits to Payment Service Provider's accounts) by the acquiring bank or credit card company for any reason, along with associated fees, penalties, and charges.
Technical Issues
Server Slow Down/Session Timeout
If the Vastuvit™ website or Payment Service Provider's webpage experiences server-related issues, users must:
- Check whether their Bank Account has been debited before initiating a second payment
- Refrain from making duplicate payments if the account appears debited
- Contact Wah Click E-Business Private Limited immediately for payment confirmation
- Only initiate a fresh transaction if the Bank Account is not debited
Liability
Wah Click E-Business Private Limited assumes no liability for:
- Delays, failures, or interruptions in data transmission
- Payment Gateway interruptions or errors
- Unauthorized data use over the Internet
- Website performance issues, including errors, deletions, or unauthorized access
Payment Details
Users must provide correct and valid payment information. By making a payment, you:
- Confirm lawful ownership of the payment method
- Take responsibility for payment detail accuracy
- Authorize the payment of fees and charges
- Ensure sufficient funds availability
Refund Policy
Charge Back Claims
Users must immediately contact Wah Click E-Business Private Limited with charge back claim details. Refunds will be processed through appropriate channels when applicable.
General Refunds
All refunds and cancellations will be processed according to SME Regulatory Authority guidelines and company policies.
Policy Modifications
Wah Click E-Business Private Limited reserves the right to modify these terms and conditions at any time. Users should review this policy periodically for updates.
Contact Information
Wah Click E-Business Private Limited
Email: support@vastuvit.com
Phone: [Contact Number]
Address: [Company Address]
Last updated: December 10, 2024